1 hour ticket response
We are specialized in offering a swift and adequate solution to every support ticket sent by a user. Our competent customer support staff members will examine your issue and will think of the most effective option. We offer a 1–hour response time guarantee for all client support tickets. As a matter of fact, our average client support ticket response time has proved to be 20 minutes.
An Excellent Technical Support Service
Each member of our client service staff has many years of experience in the cloud plans arena and the majority of them have been with us for at least 5 years. They all are eager to respond to all your queries in the most proficient way possible.
An Intuitive Help Center Section
To help you find a quick suggestion on how to use a particular service, we have implemented a very user–friendly Help Center section in your Site Control Panel. You can search through a vast selection of web hosting account management articles and website administration articles, browse our F.A.Q. database or check our step–by–step video tutorials.