A 99.9% Server Uptime
The principal benefit of setting up your very own cloud hosting system is that you don’t have to worry about compatibility – you design a special set of software tools in such a manner as to be compatible with a given set of hardware components. The final outcome is something far more stable and dependable, because there are fewer potential chances of failure. We have built our cloud hosting platform using tried and tested hardware elements as well as a strongly tweaked version of SELinux in order to create a really secure environment for your websites.
This is why, with all our cloud plans plans we offer a 99.9% server uptime guarantee. This uptime guarantee is available in all our datacenters.
A 99.9% Network Uptime
If you would like to supply a first–rate hosting service, you can scarcely rely on the default network configuration in a datacenter. We’ve built our very own custom network in an effort to ensure the best connection speed with the outside world.
And because of this, regardless of which datacenter facilities you opt for: our datacenter in the USA, our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe or our datacenter in Australia, you will take advantage of an assured 99.9% network uptime. And this guarantee is valid for all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done pretty much everything to reduce all possible risks with our cloud hosting packages and even though we provide top–notch technical support, sometimes the customer simply isn’t content with what we are offering. Or he has to move to a more powerful web hosting service, such as a VPS server or a dedicated server.
This is why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you aren’t happy, you will receive a full refund.
24/7 Technical Support
When you manage a web hosting firm, your tech engineers are of chief importance. That’s why we’ve diligently picked a very experienced team of technical support engineers, each with lots of years of practice behind his back. Thanks to them, we offer 24x7 support with each of our hosting packages.
And not only that, our company offers a 1–hour response time guarantee. All tech support tickets are replied to in under sixty minutes and our average support ticket response time is just 20 minutes!