Integrated Ticketing System in Cloud Hosting
With a cloud hosting from our company, you’ll never have to leave your account. Our ticketing system is incorporated into the Hepsia hosting Control Panel, which is used to manage your entire online presence. You can easily access any support ticket whilst you are browsing through your website files or editing different account settings. The ticketing system is being closely monitored 24x7 by our customer service technicians and the ticket response time is maximum 60 minutes, but it seldom takes more than twenty minutes to obtain support. In stark contrast with some hosting companies, we do not charge more for using the ticketing system, so you can contact us as often as you wish and request info concerning any technical or billing problem. You can also see a variety of educational articles, which will help you solve the commonest problems yourself.