Lots of people who begin using their 1st web hosting account, or switch companies, often have questions regarding how given things are executed or come across difficulties when setting up different things like emails, website settings, etc. That’s why, lots of web hosting providers have prepared documentation with the most common questions and issues so as to help their clients receive information quickly and seamlessly. As a result, the help desk team members can dedicate more time to actual problems that particular clients may be encountering, as the solution for the smaller things will be available on the World Wide Web and customers will be able to easily handle them without touching base with the client service team. Having in-depth documentation is very important, particularly for new clients with no practical experience whatsoever, since the hosting service entails a ton of functions and lots of people can become bewildered about what action to take. A good information repository can both help you perform the procedures that you need and acquaint yourself with how the hosting service works in general.

Extensive Online Documentation in Cloud Hosting

Our cloud hosting packages include an elaborate knowledge base where you can find information about all the problems that you may come across and their resolutions. You can find out how to set up and administer an electronic mailing list, how to use an .htaccess configuration file, or how to proceed if the settings of your mail client are correct, but you are unable to send emails, for instance. We have tried our utmost best to be as exhaustive as possible and to cover all the available options in order to save you time and efforts and to give you different solutions for every single problem. The knowledge base includes educative articles too – both generic ones about the web hosting service as a whole, and more specific ones, which will help you get acquainted with the functions and features of the Hepsia Control Panel. You can find relevant articles about specific functions and features in each section of the Control Panel, while if you prefer to check the complete article list, you should visit the all-encompassing Help section.